Betjali believes betting should be a source of entertainment — not stress or addiction. We're here to help you set limits, stay in control, and build healthy gaming habits.
To support a safe gaming experience at Betjali, we provide a range of effective tools and features — all completely free of charge.
Set a daily, weekly, or monthly cap on how much you deposit in advance. Once the limit is set, it cannot be exceeded.
Decide how long you want to play before you start. When the time is up, Betjali will automatically send you an alert.
If you need a short break, you can temporarily pause your account for anywhere between 24 hours and 6 weeks.
If you feel you need it, you can activate Self-Exclusion for a period of 3 months to 5 years. During this time, access to your account will be completely blocked.
Set a cap on how much you're willing to lose within a given period. Once you hit that limit, betting stops automatically.
If you're going through a tough time, our trained support team is always ready to help — completely confidentially.
Responsible play means enjoying betting mindfully, in a controlled way, and purely for entertainment. It is not a source of income or a solution to financial problems — it should simply be a fun experience.
The core principle of responsible gaming at Betjali is simple — you stay in control at all times. Play only within your means, and resist the urge to chase losses with more bets.
On our platform, responsible gaming isn't just a policy — it's part of how we operate. We actively work to protect every player.
Keep in mind: Betting should be enjoyable. If it starts to feel like a source of stress rather than fun, that's the moment to seek help.
Betting addiction develops gradually and can be hard to recognize early on. Betjali wants to help you spot the signs before things escalate. If you notice any of the following, please get in touch with us.
If you notice these signs, please don't blame yourself. This is a health issue, and with the right support, it can be overcome. Betjali is always here for you.
Our responsible gaming team will listen to your concerns in complete confidence and help you take the next steps. Reaching out — whether for yourself or someone you care about — is an act of courage, not weakness.
Use the indicators below to gauge your own level of risk:
Contact our support team to assess your situation: support@betjali.im
All our responsible gaming tools can be activated in seconds from your account settings. Follow the step-by-step instructions below.
Account Settings → Responsible Gaming → Deposit Limit → Select daily/weekly/monthly amount → Save. Decreases take effect immediately; increases require a 72-hour waiting period.
Account Settings → Responsible Gaming → Session Limit → Choose your preferred time limit (30 minutes to 8 hours) → Confirm. You will receive a warning message when the time is up.
Account Settings → Responsible Gaming → Loss Limit → Enter the time period and maximum amount → Save. If the limit is reached, betting will be automatically suspended.
Account Settings → Responsible Gaming → Cooling-Off → Choose your break duration (1 day to 6 weeks) → Confirm. You will not be able to log in during this period.
Account Settings → Responsible Gaming → Self-Exclusion → Choose a duration (3 months to 5 years) → Confirm. Your account cannot be reinstated while self-exclusion is active.
For any issues, email our support team directly at support@betjali.im. We will respond within 24 hours and are here to help.
Betjali strictly prohibits anyone under 18 from using the platform. We have put in place several always-active measures to protect minors.
Date of birth is verified at registration, and additional ID may be requested in suspicious cases. Any account found to belong to a minor is closed immediately.
If there are children or teenagers in your household, please install parental control software on your device and keep your Betjali account password secure.
If you see a minor using Betjali, please support@betjali.imto let us know. We'll act promptly.
Below are answers to some common questions about responsible gaming.