Data Protection

Betjali Privacy Policy — Your information is completely safe with us

Betjali treats the protection of your personal information as a top priority. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

How We Protect Your Privacy

Betjali's privacy policy follows internationally recognized data protection standards. Your information is completely safe with us.

SSL Encryption

All transactions and communications on Betjali are protected with 256-bit SSL encryption. Your information is never transmitted over unsecured channels.

No Data Shared with Third Parties

Your personal information is never sold or rented to third parties. It is used only where necessary, in accordance with this Privacy Policy.

Secure Data Storage

Your data is stored on internationally certified secure servers and undergoes regular security audits.

Your Control

You can view, update, or request deletion of your data at any time. You have full control over your information.

Payment Information Security

Card or mobile banking details are not stored on Betjali's servers. All payment processing takes place through fully encrypted gateways.

Marketing Opt-Out

You can opt out of our promotional messages at any time. We respect your preferences.

1
Scope & Applicability

Welcome to Betjali's Privacy Policy. This policy explains what information Betjali (betjali.im) collects from you when you use its website, mobile app, and related services, how that information is used, and the steps we take to protect your privacy.

By using any of Betjali's services, you consent to the collection and use of your information as described in this Privacy Policy. This policy is Terms & Conditionsan integral part of.

Our commitment: Betjali never sells your data, never shares it with third parties for marketing purposes, and never collects unnecessary information without your consent.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain language — so you can clearly understand what happens with your information.


2
What Information We Collect

Betjali collects your information in several ways. A full breakdown is provided below:

Information Collected at Registration:

  • Full name, date of birth & gender
  • Mobile Number & Email Address
  • Home Address & District
  • Payment method details (bKash/Nagad/Rocket number)
  • Copy of national ID or passport for identity verification

Information collected automatically while using the platform:

  • IP address and device type
  • Browser & operating system information
  • Session duration and activity logs on the platform
  • Betting History & Transaction Records
  • Usage behavior via cookies and tracking technologies

Betjali only collects information that is strictly necessary for delivering services, ensuring security, and meeting legal obligations. No unnecessary data is ever collected.

The table below provides a summary of what information we collect and why:

Data Type Reason for Collection Mandatory?
Name & Contact Details For account creation and communication Yes
National ID Card KYC Verification & Legal Obligations Yes for withdrawals
Payment Information Transaction Processing Yes
Device & IP Information Security & Fraud Prevention Automatic
Betting History Service Improvement & Responsible Gaming Automatic

11
Purpose of Data Use

Betjali uses the information it collects for the following purposes. Each purpose is clear and directly related to your use of the service:

  • Account Management: To complete the registration, login, and account verification process.
  • Financial Transaction Processing: To securely process deposits, withdrawals, and bonus payments.
  • Customer Support: To promptly resolve your questions, complaints, and issues.
  • Security & Fraud Prevention: To detect unusual transactions and ensure the security of the platform.
  • Responsible Gaming: To monitor your gaming behavior and provide support whenever needed.
  • Legal Compliance: To comply with KYC, AML, and other regulatory requirements.
  • Service Improvement: To improve your experience and help develop new features.
  • Sending Relevant Offers: To inform you of bonuses and promotional offers tailored to your preferences (you may opt out at any time).

Betjali never sells your data to advertisers or data brokers. Your privacy matters more to us than business.


4
Cookies Policy

The Betjali website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookies We Use:

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
  • Functional Cookies: To remember your language preference, game settings, and other personalized experience choices.
  • Analytics Cookies: These collect fully anonymized data to help us understand which parts of the platform are used most.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Betjali features.

Betjali does not use third-party advertising cookies. Your browsing behavior is never shared with ad networks.


5
Data Sharing & Disclosure

Betjali does not generally share your information with third parties. However, data may be shared in the following limited circumstances:

  • Payment Provider: Only the minimum information required to process transactions is shared with payment gateway providers such as bKash, Nagad, and Rocket.
  • Technology Partners: Cloud hosting and security service providers for platform operations — all operating under strict confidentiality agreements.
  • Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: For cooperation with investigative authorities in cases of cybercrime or fraud.

All our third-party partners operate under strict confidentiality agreements and cannot use your data for their own purposes.

Betjali never sells or shares your information with marketing companies, advertising networks, or data brokers — this is an absolute and unchanging policy.


6
Data Security Measures

Betjali employs industry-leading security measures to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Option to enable 2FA for an added layer of security on your account.
  • Firewall & Intrusion Detection: Real-time threat detection systems are active on our servers.
  • Regular Security Audits: Regular penetration testing and security assessments conducted by third-party experts.
  • Data Backup: Your data is securely backed up across multiple locations.
  • Access Control: Only authorized personnel can access your data, and every access is logged.

No method on the internet is 100% secure. However, Betjali is committed to ensuring the highest level of security possible. If a security issue arises, we will notify you immediately.


7
Your Rights

Under Betjali's Privacy Policy, you have the following rights regarding your own information:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request that incorrect or outdated information be updated.
  • Right to Erasure: After closing your account, you may request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing: You can request that your information no longer be used for specific purposes.
  • Marketing Opt-Out: You can opt out of promotional emails or SMS messages at any time.
  • Right to lodge a complaint: If you believe our privacy policy has been violated, you may file a complaint with us or with the relevant authority.

To exercise any of these rights, please contact our support team: support@betjali.im — We typically respond within 3 business days.


8
Data Retention Period

How long Betjali retains your data depends on the type of information and applicable legal requirements:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by legal obligation
KYC Documents 5 years after account closure
Support Contact 3 years after last contact
Marketing Preferences Deactivated immediately upon opt-out
Session Logs 90 days

Once the retention period expires, your data is securely and permanently deleted or fully anonymized.


9
Minor Protection

Betjali strictly prohibits anyone under the age of 18 from using the platform. The following measures are in place to protect minors:

  • Date of birth is verified at the time of registration.
  • In suspicious cases, a national ID or birth certificate may be requested.
  • If an underage account is detected, it is immediately closed and all associated data is deleted.

If you believe a minor is using Betjali, please notify us at support@betjali.im and we will take immediate action.


10
Changes to the Privacy Policy

Betjali may update this privacy policy when necessary. For significant changes, we will:

  • We will notify you via email or SMS.
  • The date of the last update will be displayed at the top of the policy page on our website.
  • We will provide at least 30 days' notice before any major changes.

Continued use of Betjali after any changes to this policy will be considered acceptance of the updated terms. If you do not agree to the new policy, you may close your account.


3
Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@betjali.im
  • Website: betjali.im
  • Response Time: Typically within 3 business days

Our Data Protection Team handles all privacy-related requests with the utmost care. Every request is logged and resolved in a timely manner.

Enjoy Betting in a Safe Environment

Your data is completely secure at Betjali. Register now and enjoy the best betting experience in Bangladesh.

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